Management skills key to e-government

Softer management skills are more important than technical skills in senior e-government roles, such as e-champion and head of ICT, according to the Delivering Local E-government report from Socitm.
The study warns that a lack of clarity about how e-government should be managed, and the roles at the heart of e-government, will add to the risks of failure for e-government programmes.
The role of e-champion is to promote service transformation and to set the strategic direction.
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