A survey performed by TNS Sofres for Capgemini France and providing comparative data for France, Germany and the UK, reveals that attitudes of European citizens towards e-government seem to vary significantly between countries.
Although the study is primarily aimed at measuring French attitudes to electronic public services, it features data for Germany and the UK, thus providing insight into the respective attitudes and expectations of French, German and British citizens. http://europa.eu.int/ida/en/document/3246/194