Online book aimed at providing a conceptual framework for government leaders on the importance of the role of the Chief Information Officer. The book stresses that the CIO’s primary role is evolving and its main challenge is "to help other government leaders see what’s possible, then driving that vision of transformation through an organization where bureaucracy and culture make it difficult to change." It seeks to assist government leaders to use information and technology to "create more value—for their agencies and for the constituents those agencies serve." It also describes the top IT challenges that governments currently face and identifies key competencies required to address them. http://www.deloitte.com/dtt/cda/doc/content/dtt_public_CIObook_041004.pdf